You may return most new, unopened items within 30 days of delivery. These items should be in their original packaging and have their serial number or UPC. Special order returns are at our discretion on a case by case basis. If you would like to make a return or exchange, you must contact us by phone or email and submit an RMA (Return Merchandise Authorization) number before returning your items. This RMA number is usually written on the bill of lading (issued by the mail carrier's shipping
department) or somewhere on the packaging. If you cannot find your RMA, one may be obtained by contacting us by phone or email.
All returns will be subject to a 20% restocking fee. Remember, if you would like to return or exchange your item, you must contact us before sending it back. Items returned to us without notification will not be eligible for a refund or exchange.
Returns will not be accepted on items that are:
- Opened or used
- Missing their serial number or UPC
- Special orders (returned at our discretion)
- Returned more then 30 days after delivery
- Returned without notification
- Clearance or closeout items
- Electrical parts
- Fiberglass parts, including body work, undertails, and huggers
- Oil, paint, and other hazardous materials
Many manufacturers offer a warranty period which covers against merchandise defects. Contact the manufacturer to determine if your product is eligible for a warranty claim. If they can not resolve the issue, contact us and we will do our best to resolve the issue.